PRIVACY POLICY

Introduction

ZOZO tech Limited -KK FIX.com (we, us, our) complies with applicable privacy and data protection laws (including the New Zealand Privacy Act 2020) when dealing with personal information.  Personal information is information about an identifiable individual (a natural person). This policy sets out how we will collect, use, disclose and protect your personal information. This policy does not limit or exclude any of your rights under applicable privacy and data protection laws.

Changes to this policy

We may change this policy by uploading a revised policy onto the PhoneScreenRepairs website.  The change will apply from the date that we upload the revised policy. ‍

This policy was last updated on Sept 7, 2022.

Who do we collect your personal information from

We collect personal information about you from:

• you, when you provide that personal information to us, including via the PhoneScreenRepairs website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), when you participate in our surveys

• third parties where you have authorised this or the information is publicly available.

If possible, we will collect personal information from you directly.  

How we use your personal information

We will use your personal information:

• to provide PhoneScreenRepairs and any related service to you

• to market PhoneScreenRepairs and any related service to you, including contacting you electronically (e.g. by text or email for this purpose) 

• to improve PhoneScreenRepairs and any related service that we provide to you

• to respond to communications from you, including a complaint

• to conduct research and statistical analysis (on an anonymised basis)

• to protect and/or enforce our legal rights and interests, including defending any claim

• for any other purpose authorised by you or applicable law.

We may transfer your information in the case of a sale, merger, consolidation, liquidation, reorganisation or acquisition. You can stop receiving our marketing emails by following the unsubscribe instructions included in those emails or contacting us at info@KKFIX.com

Disclosing your personal information

We may disclose your personal information to:

• another company within our group

• any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the PhoneScreenRepairs website or other services and products

• other third parties (for anonymised statistical information)

• a person who can require us to supply your personal information (e.g. a regulatory authority)

• any other company in the case of a sale, merger, consolidation, liquidation, reorganisation or acquisition

• any other person authorised by applicable law (e.g. a law enforcement agency) 

• any other person authorised by you.

A business that supports the Phone Scree nRepairs website or our other services and products may be located outside New Zealand or outside the country in which you are located.  This may mean your personal information is held and processed outside New Zealand or outside the country in which you are located.

Protecting your personal information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Removing your account By clicking [Delete my account], all of your data on PhoneScreenRepairs.shop will be deleted by Phone Screen Repairs KKFIX.com.  Once your data is deleted, it cannot be accessed or retrieved by either you or PhoneScreenRepairs.

Accessing and correcting your personal information

Subject to certain grounds for refusal under applicable privacy and data protection laws, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information.  Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates. In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction.  If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction. If you want to exercise either of the above rights, email us at info@KKFIX.com Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).

Internet use

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk. If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information.  We suggest you review that site’s privacy policy before you provide personal information.

Cookies

We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the PhoneScreenRepairs website.  You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website. We use Google Analytics to collect information about visitors to the PhoneScreenRepairs website.  Google Analytics collects information related to your device, browser, IP address, network location, and website activities to measure and report statistics about your interactions on the website.  We use this information to help us manage the performance and design of the website and to improve the website. For further information on how Google uses your personal information when you use the PhoneScreenRepairs website and how to opt-out of Google’s use of cookies, see here.  

Contacting Us

If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at info@KKFIX.com